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Support
Services

  • Go to www.skynetbb.com.

    Hover over the “support” link and choose customer portal or click here.


    Portal 1

     

    In the username field enter the email address that is used to receive your monthly statement

    Portal 2

    If you do not know your password click the Lost Password link and enter your username. The system will send a password recovery email. If you are unsure what your username is, you will need to give our office a call at 360 802 6657

    Portal 3

    If you know your password enter it in the password field.

    Portal 4

    Click the Sign In button

    Portal 5

    Go to the billing tab at the top of the page

    Portal 6

    Click the Add Payment Method link

    Portal 7

    Enter your card information then click add

    Portal 8

    Once added, this card will be charged on the DUE DATE of your invoice automatically. You may also make a manual payment before the due date by choosing “make a payment” under the billing tab of the portal.

 

Hear What Our Clients Are Saying

We are trusted by more than 1,000 satisfied customers!

  • Rene Popke

    I love working with Skynet. Hands down, Skynet provides the complete package when it comes to internet and phone service. Skynet has developed a one-stop-shop that includes amazing customer service, internet, phone and tv. As a consumer, I have learned over the years, you get what you pay for and I highly value customer service and follow-through. Skynet has a team of employees that is professional, reliable, knowledgeable and takes their time to be sure the customer’s needs are met. I have been a Skynet customer at home since 2003 and switched my employer to Skynet when I started three years ago. Whether it is home or business, and regardless the circumstance, Skynet provides exceptional service at all levels and has reliable deliverables.

    Rene Popke

  • Mayor Liz Reynolds

    SkyNet Broadband is a company that is focused on top quality, expedient responsive customer service and a company that invests into their hometown community... My family has been and will continue to be with SkyNet Broadband for many ,many years... because of their high level of integrity and hometown commitment .

    Mayor Liz Reynolds - Enumclaw Mayor

  • Keith Fugate

    Fugate Ford\Mazda has been using Skynet Broadband and Biz IT Pros for several years now internet service is fast and support staff is great we are very happy with their service.

    Keith Fugate - Owner

  • Edward Hechter

    “Skynet (aka xPertPC+ / aka BizITPros) has been providing us with network consulting, I.T. infrastructure services, and PC repair services since 2008. During this time they have handled the build-out of our new building, a migration to VOIP, the set-up of a hardened, high reliability data center, and helped us manage our growing business. We consider them a vitally important, and trusted business partner, who always makes us feel like our business is important.”

    Edward Hechter - CEO Palama Place

Contact Us

Skynet Broadband
1702 Cole Street
 Enumclaw, WA 98022
 United States

info@skynetbb.com
360-802-6657 
1-888-GET-wDSL

© 2015 Skynet Broadband. All Rights Reserved.

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